To save on costs, we recommend early registration before March 10th. 
See below for more information. 

Texas Education Day 2023
Agenda

April 12th
12:00PM - Registration opens
2:00PM  - Opening Remarks
2:25PM - Sponsor remarks

Main Stage:
2:30PM - Keynote Speaker Emeka Nnaka "Living Beyond the Label"
Emeka’s passion and mission are to inspire hope and to teach people how to Live Beyond the Labels of their circumstances. He helps organizations cultivate the power of hope to navigate times of stress and struggle.

3:30PM - Sponsor Spotlight

3:35PM - Accessibility in Travel: Moderated by Laurent Roffé with Accessio Consulting, Panelists: John Kloosterman (United Airlines), Jennifer Gohagan (Marriott Med Center), Emeka Nnaka 
Hear from industry experts on changes made within the business travel industry to better serve travelers with accessibility requirements. The panel will have a robust discussion on the success and gaps as it relates to accessibility in travel. Learn what you can do as well.

4:35PM - EXPO
5:00PM - Welcome Reception

April 13th
7:00AM - Registration Open
7:00AM - Breakfast Open
8:00AM - Welcome remarks
8:05AM - Sponsor Spotlight

Main Stage:

8:10AM - Evolution of the Airfare Supply Chain NDC (New Distribution Capability): Moderated by Lisa Stanford (AMD) Panelists: Rachel Pang (American Airlines), Louise Miller (Amex GBT), Dave Johannsen (Concur) and Kathy Morgan (Sabre)
Airlines are updating the way they distribute their content, which will change the consumer experience. How will this change affect our industry? In this session, we’ll gain various perspectives from experts within the travel ecosystem. Join us for a panel discussion that will be educational and dynamic.

Breakout Sessions I (Choose One):

9:30AM - 10:25AM
Breakout Session: "Talent, Knowledge, and Bandwidth": Christina Bell (BCD), Neil Hammond (Goldspring Consulting) - With the reprioritization on family, time away from home and work every industry has felt the impact on their talent pool. Come discuss travel staffing strategies and models particularly in attracting new talent into the travel industry, retaining our seasoned experts and the developing role of technology in these objectives.

Breakout Session: "Travelers + Artificial Intelligence": Peter Stark (Gustavus Adolphus College) - Just like with online shopping, machine learning tailors the experience to the individual. Discover and discuss near and long-term benefits and risks AI brings to business travel and corporate programs. Learn how you can help influence AI.

Breakout Session: "Creating Value through Traveler Friction": Judy Peplinski (ATPI) - There’s a lot to be learned from system outages, capacity constraints and sold-out inventory and then supplier perks and offerings have changed. In this session, come discuss how technology has helped address some of these friction points and how you may help drive the gaps to closure.

10:25AM - Morning Break

Breakout Sessions II (Choose One):

10:45AM - 11:40AM

Breakout Session: "Talent, Knowledge, and Bandwidth": Christina Bell (BCD), Neil Hammond (Goldspring Consulting) - With the reprioritization on family, time away from home and work every industry has felt the impact on their talent pool. Come discuss travel staffing strategies and models particularly in attracting new talent into the travel industry, retaining our seasoned experts and the developing role of technology in these objectives.

Breakout Session: "Travelers + Artificial Intelligence": Peter Stark (Gustavus Adolphus College) - Just like with online shopping, machine learning tailors the experience to the individual. Discover and discuss near and long-term benefits and risks AI brings to business travel and corporate programs. Learn how you can help influence AI.

Breakout Session: "Creating Value through Traveler Friction": Judy Peplinski (ATPI) - There’s a lot to be learned from system outages, capacity constraints and sold-out inventory and then supplier perks and offerings have changed. In this session, come discuss how technology has helped address some of these friction points and how you may help drive the gaps to closure.

11:30AM - Lunch/EXPO

Main Stage:

12:30PM - Sponsor Spotlight

12:35PM - Sustainability in Business Travel - What's next?: Moderated by Neil Hammond (Goldspring Consulting), Susan Austin (Amex GBT), Tiffany Legendre (University of Houston)
Sustainability is here to stay, from driving toward net-zero, procuring green travel, and influencing traveler choices. Hear about the latest impacts and how their adoption may impact your business and what you can do.

1:30PM - Afternoon Break

1:45PM - Sponsor Spotlight

1:50PM - Keynote Speaker – Peter Greenberg - A multiple Emmy-winning investigative reporter and producer, Peter Greenberg is America's most recognized, honored, and respected front-line travel news journalist. Known in the travel industry as “The Travel Detective,” Greenberg broadcasts breaking news and investigative reports from around the world each week as Travel Editor for CBS News.

2:50PM - Closing remarks

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